In order to reserve a seat or table, Seatout has to know what tables are available. The Seating and Table Configuration page allows you to define which tables are allocated for incoming reservations.
By default, each table is available for one reservation. When a guest makes a reservation, Seatout automatically chooses the smallest available table which can accommodate the party.
For example, if a reservation is requested for 4 people, Seatout will look for open tables at the requested time with four seats. If none are found, Seatout will progressively look for larger and larger tables that can accomodate the party. This helps maximize table utilization and minimize unused seats.
Seatout supports communal tables, which can seat multiple parties at the same physical table. For scheduling purposes, each party is treated independantly. To enable communal table, create a table and check the ‘Communal’ checkbox.
Note that your host or server is responsible for seating guests in a contiguous fashion. There is no guarantee that open seats will be physically located next to each other.
For most restaurants, we recommend that you select a subset of tables for reservations and leave the remaining tables available for walk-in guests. Seatout only needs to know about the tables you allocate to reservations.
For some businesses (e.g. barber shops, masseuses, dentists), reservations are made a per-seat basis instead of a per-table basis. In this case, create one table entry in Seatout which corresponds to a seat and set the table size to 1.
Seatout supports fixed tables, communal tables, or a combination thereof. However, guests are not able to specify their preference. Seatout will place an incoming reservation at the first available location it can find.